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Problem page

Look at the problem page then do the exercises to help you practise writing in English.


  • Do the preparation activity to help you with words from the text.
  • Read the text then play the game to check your understanding.
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  • Remember to read our discussion question and leave a comment!
Reading text

Got a problem? Ask Alex!

Mean message

Racecar73 – mean message

Dear Alex,
I got a mean message online from someone at school. They say I'm stupid and ugly. I feel sad and worried :-(. I don't know what to do.
Please help me!

Hi Racecar73!
No one should make comments online that are mean or hurtful. You shouldn't answer messages that are mean, or that make you feel uncomfortable. Tell you parents, a teacher or another adult. They can help you block and report the message.
I hope that helps.

Star44 – sharing passwords

Hi Alex,
My best friend wants me to tell her my passwords. She says that friends don't have secrets and we must share everything.
What should I do?

Hi Star44!
Passwords are private. You shouldn't share passwords, except with parents or carers. If someone has your password, they can use your account. You can be best friends without sharing passwords! Explain this to your friend. I'm sure she'll understand. If you're still worried, you should talk to your parents or another adult. Good luck.



Do you agree with the advice that Alex gives? What other advice would you give?

Average: 4 (18 votes)

Submitted by DrinkingSlideAmulet on Tue, 07/04/2020 - 07:58

I agree with Alex. You had better share with my parents and talk to them. Don't worry about it, it's not important for you. And, you shouldn't tell or give friends. This is personal and everyone has because we're friends does not mean we share the unnecessary for each other.(Phuong A)

Submitted by RedGuitarWitch on Mon, 16/03/2020 - 18:27

Alex is very good friend, I thing!

Submitted by MagicalPinkQuartz on Tue, 25/02/2020 - 10:04

Alex is great!

Submitted by ProfessorVioletFarm on Sat, 21/12/2019 - 14:29

I agree with and the best choice is to ask your parents or an adult this is the first massage The second one I think you shouldn’t tell or give her your passwords and Alex is right about this thing too.

Submitted by RunningFootbal… on Fri, 25/10/2019 - 12:12

I completely agreed with Alex. Racecar73 , dont be sad because of the mean message.

Submitted by KingBrown5000 on Sun, 08/09/2019 - 17:52

you should not give your password

Submitted by MasterRhythmGigabyte on Mon, 22/07/2019 - 05:34

Yes I agree with Alex imagine if you told your best friend your computer password and then it gets passed on to other people and then one day you get hacked

Submitted by DJPoloFlute on Mon, 08/07/2019 - 21:38

Dear Star44 , You do not have to share password to anyone except your parents or your carers. If your best friend do not agree, tell her about the feeling that you have.

Submitted by QueenFairyDrum on Sun, 23/06/2019 - 08:52

I agree with Alex's advice. You should not talk to strangers in any way and if someone calls u bad u should not feel about it. You should not share your passwords because people can take you secret things and miss use it.

Submitted by LordPrehistoricWolf on Fri, 21/06/2019 - 10:29

yes, i agree and you shouldn't answer strange people good Alex

Submitted by KingRunning4000 on Sun, 16/06/2019 - 12:23

No alex is wrong Raser73 and stare must give this pepole a leson

Submitted by CutePearl2 on Sun, 26/05/2019 - 04:59

I agree with Alex! Dear racecar 73 Don"t be sad with mean message! You must ask parnet help you with it

Submitted by AluminiumEnvir… on Sat, 30/03/2019 - 19:18

yes, Alex is right. my, advise is that you should avoid talking to a stranger on the internet.

Submitted by SparklyDesert100 on Sun, 17/02/2019 - 09:12

This is the best game

Submitted by BronzeGoodbyeGhost on Tue, 11/09/2018 - 12:20

you should not speak to a stranger on the internet.

Submitted by LordCoastTechnology on Wed, 22/08/2018 - 15:51

pepole should not ask about private matters

Submitted by KingWaterSport on Tue, 07/08/2018 - 21:33

I totally agree with Alex, a password is personal. And we should not reply mean messages on the internet.

Submitted by DoctorJamWasp on Wed, 25/07/2018 - 14:21

you should not give my number to a stranger

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